Cerrito Tropical

Our Local Team!

Aristedes is loved by our friends and guests alike. In fact, they are always trying to put him into their suitcases! But he won’t leave his beloved Isla Taboga where he has made his home with his family.

He cares for our Cerrito Tropical, and as an experienced chef, cooks for guests along with the help of his wife Valentina, their friends and neighbors.

On special event days we bring in a trained local team including a bartender, and hostesses.

Bienvenidos!

B&B Inn Cerrito Tropical: How Did We Do?

We at B&B Inn Cerrito Tropical are always looking for ways to improve the quality of your stay. We would appreciate it if you took a few moments to share your thoughts with us. Also, feel free to email Cynthia at info@cerritotropicalpanama.com directly. Thanks!

Guest Name: *
Email Address: *
Zip Code: *
Room Number: *
Arrival Date: (mm/dd/yyyy) *
Departure Date: (mm/dd/yyyy) *


Please complete all that apply:
Guestroom /Bath	Exceptional	Above Average	Average	Below Expectations	N/A
First impression
Overall condition of room
Amenities
Please provide any comments:

Guest Services	Exceptional	Above Average	Average	Below Expectations	N/A
Efficiency of reservations
Courtesy of staff
Message handling
Staff's knowledge of hotel and local atractions
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Departure	Exceptional	Above Average	Average	Below Expectations	N/A
Efficiency of checkout
Accuracy of Accounts
Courtesy of staff
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Housekeeping	Exceptional	Above Average	Average	Below Expectations	N/A
Cleanliness of accommodations
Courtesy of staff
Promptness of Service
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Meetings and Social Events	Exceptional	Above Average	Average	Below Expectations	N/A
Event coordination
Courtesy of staff
Quality and presentation of food and beverages
Room setup and layout
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Restaurant	Exceptional	Above Average	Average	Below Expectations	N/A
Quality and presentation of breakfast
Quality and presentation of dinner
Courtesy of staff
Ambience
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Public Areas	Exceptional	Above Average	Average	Below Expectations	N/A
Appearance of front desk and lobby
Housekeeping
Maintenance
Gardens and grounds
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Overall Experience	Exceptional	Above Average	Average	Below Expectations	N/A
Overall, how would you rate our hotel?
Overall, how would you rate our staff?
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Did Our Staff:	Exceptional	Above Average	Average	Below Expectations	N/A
Acknowledge you immediately with a smile?
Respond to your need for assistance?
Maintain a professional attitude and appearance?
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General Questions
Was everything in working order?
Yes No
Would you choose to stay with us again?
Yes No Maybe
What was the purpose of your visit?
Pleasure Business Group
What was the primary reason for selecting our hotel?
Location Returning Guest Referral Price Group Other
How did you find us?
Internet Magazine/Newspaper Other
Would you recommend our facility to a friend or colleague?
Yes No Maybe
Staff members who were especially helpful:

How can we exceed your expectations in the future?

Email Offers Sign-Up
Would you like to hear about upcoming events and special offers via email?
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Thank you very much, we appreciate your time.

Please feel free to contact us via email with your questions and comments, we love to hear from you.

Email: info@cerritotropicalpanama.com
Cynthia Cudmore-Mulder and Hiddo Mulder

PO BOX/APDO 0832-2565 World Trade Center, Panama
Tel: (507) 390-8999; (507) 6489-0074
USA Fax: 1-313-486-8316